Privacy Policy

Effective Date: 13 August 2024

1. Introduction
Welcome to Bharath Desi Doodh. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect
2.1. Personal Information: When you place an order or contact us, we may collect personal information such as your name, address, email address, phone number, and payment details.
2.2. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and browsing behavior on our website. This information is used to improve your user experience and for analytical purposes.

3. How We Use Your Information
3.1. Order Processing: We use your personal information to process and fulfill your orders, including payment processing and delivery.
3.2. Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and communicate important updates related to your orders.
3.3. Marketing: With your consent, we may send you promotional materials and special offers. You can opt-out of these communications at any time.
3.4. Website Improvement: We use non-personal information to analyze trends, administer the website, and gather demographic information to improve our services.

4. Sharing Your Information
4.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery services. These providers are required to protect your information and use it only for the services they provide.
4.2. Legal Requirements: We may disclose your personal information if required by law, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Bharath Desi Doodh, our customers, or others.

5. Security of Your Information
5.1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.2. While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights
6.1. Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by contacting us directly.
6.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
6.3. Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

7. Cookies and Tracking Technologies
7.1. We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
7.2. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Links to Third-Party Websites
8.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
9.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
9.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us
10.1. If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at care@bharathdesidoodh.com or +91- 967 635 3337.